Shipping Policy
Last Updated: August 12, 2026
At Auricus Clothing, we are committed to delivering quality products with care and efficiency. Every order is carefully inspected, packed, and prepared for shipment before being handed over to our shipping partners.
Order Processing
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During product launches, seasonal promotions, holidays, or periods of unusually high order volume, processing times may be slightly longer.
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Orders cannot be considered shipped until they have been handed over to the applicable courier or shipping carrier.
Shipping
Auricus Clothing ships orders to customers in India and internationally through trusted domestic and international courier partners.
Available shipping methods and applicable shipping charges will be displayed at checkout based on your delivery destination and selected shipping method. All applicable charges displayed by Auricus Clothing are stated in Canadian dollars (CAD).
Shipping charges are separate from product prices unless otherwise stated.
Estimated Delivery Times
Estimated delivery times begin once your order has been dispatched and do not include the order-processing period.
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India: Approximately 3–7 business days
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International Orders: Approximately 7–21 business days
Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the destination, customs clearance, local courier operations, weather conditions, public holidays, transportation delays, or other circumstances beyond our control.
Order Tracking
Once your order has been dispatched, you will receive shipping confirmation and tracking information where tracking is available.
You can use the provided tracking number to monitor the progress of your shipment through the applicable shipping carrier.
Please allow some time for tracking information to become active after your package has been handed over to the carrier.
Customs, Duties & Taxes
For international orders, the destination country's customs authorities may impose customs duties, import taxes, VAT, brokerage fees, or other applicable charges.
Unless specifically stated otherwise at checkout, these charges are not included in the product price or shipping charges and are the responsibility of the customer.
Auricus Clothing does not control the amount of customs duties, taxes, or other charges imposed by the destination country and cannot guarantee or estimate the amount that may be payable.
Customers are responsible for complying with applicable import requirements in their country.
Multiple Shipments
If an order contains multiple products, Auricus Clothing may ship items separately due to product availability, fulfillment requirements, or operational considerations.
If your order is shipped in multiple packages, you may receive separate tracking information for each shipment.
Unless otherwise stated at checkout, customers will not be charged additional shipping fees solely because an order is split into multiple shipments.
Shipping Address
Customers are responsible for providing an accurate and complete shipping address, contact number, and email address when placing an order.
Please carefully review your information before completing your purchase.
Auricus Clothing is not responsible for delays, failed deliveries, returned shipments, or additional shipping costs resulting from incorrect, incomplete, or outdated information provided by the customer.
If you need to correct your shipping information, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has entered processing or been dispatched.
Lost, Delayed, or Damaged Packages
Although we work with reliable shipping partners, shipping delays may occasionally occur due to customs inspections, weather conditions, transportation disruptions, courier delays, incorrect address information, or other circumstances beyond our control.
If your package appears to be lost, significantly delayed, or arrives damaged, please contact Auricus Clothing as soon as possible.
For damaged packages, we recommend taking clear photographs of the package and the product before discarding any packaging materials.
For packages that appear to be lost or have not arrived within a reasonable period after the estimated delivery window, please contact us so we can review the shipment and assist with the next steps.
Order Changes & Cancellations
Orders may begin processing shortly after they are placed.
For this reason, order cancellations, address changes, or other modifications are not guaranteed once order processing has started.
If you need to make a change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to accommodate your request when possible.
Once an order has been dispatched, cancellation or modification may no longer be possible.
Delivery Issues
If tracking information indicates that your package has been delivered but you have not received it, please first check with household members, building management, neighbours, or the applicable delivery location.
If you are still unable to locate the package, contact us so we can assist you in reviewing the available shipping information.
Auricus Clothing may request additional information or documentation when investigating delivery disputes.
Customer Support
For questions regarding your order, shipping, or delivery, please contact our customer support team.
Support Hours
Monday – Saturday: 11:00 AM – 6:00 PM (IST)
Sunday: Closed
Phone: +1 (705) 623-2509
Website: auricusclo.com
Business Information
Auricus Clothing
Address:
#35, Near Guru Nanak Darbar Sahib Gurdwara
Main Road, Ayali Khurd
Ludhiana, Punjab – 142027
India
Phone: +1 (705) 623-2509
Policy Updates
Auricus Clothing reserves the right to modify or update this Shipping Policy at any time.
Any changes will become effective immediately upon publication of the updated policy on our website.
By placing an order with Auricus Clothing, you acknowledge and agree to the terms of this Shipping Policy.